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Welcome to Lytham Road Surgery

Update

Quick update: We are pleased to announce we have an additional G.P. and Practice Nurse joining the team in early January. We are settling well into our new premises which have allowed us the scope to expand our clinical and support teams. Just for clarity having seen some social media posts about our status as a practice. We haven’t merged with or been bought by anyone. We are the same practice, just operating out of much improved rented facilities.

08.12.2021

New Address is

Lytham Road Surgery

1st Floor

Fatima Health Centre

228 Garstang Road

Fulwood

PRESTON

PR2 9QB

Contact number is going to stay the same 01772 716033.

All face to face appointments from the 29th November will take place and the new premises.

We look forward to welcoming you to our new premises.

updated 08.12.2021

Patient Communication

Dear Patients

At Lytham Road Surgery we are constantly looking at how we can improve our service to you. We recognise that it can be difficult to contact us via phone due to unprecedented demands as a symptom of operational constraints caused by the pandemic.

We have introduced some measures which will help us manage this demand and more importantly make things more convenient and less stressful for our patients.

  •     If you have a non-urgent enquiry for us you can now submit this by e-mail to gpccg.p81015.reception@nhs.net   this will save you the time needed to phone us.

 

  •     If you need to speak with someone other than to book an appointment, please contact us after 10:30am as this will allow us to manage demand on our phonelines more efficiently.

 

 

  •     We are now moving more appointments to book online via the “NHS App”, “Patient Access” and the “My GP App” We are currently using this for flu vaccines and long-term condition reviews. We have also recently added in cervical screening.

 

Hopefully, these measures demonstrate our desire to improve things for you. Thank you for your continued support. Despite what you may read in the press about General Practice, the team is working extremely hard and we are looking to increase our provision of face to face consultations.

 Yours sincerely, on behalf of the Lytham Road team.


John Norcross

Practice Manager

16.11.2021


Coronavirus pandemic - if you have respiratory symptoms, a high temperature, a new continuous dry cough or loss or change to your sense of smell or taste. Please stay at home and book a Covid-19 test. Contact NHS111 online for advice regarding your symptoms. https://111.nhs.uk/ If you do not have online facilities, please ring 111 however please expect a slight delay due to high call volumes.

As a team we wish to keep all our staff and patients safe and well during the coronavirus pandemic. We are therefore asking that patients DO NOT come into the surgery without speaking to the Practice on the telephone first.  This will mean that the telephone lines are very busy so please bear with us during this difficult time.

Please click on the 'latest news' section of our website for detailed updates with regard to measures Lytham Road Surgery are implementing to help delay the spread of the virus and protect all staff and patients.

Important information to keep you safe while isolating at home.

Please click on the link below for information.

Important information to keep you safe while isolating at home

Face Covering and Mask Exemption

Please click below for further information on face covering and mask exemptions.

Face Covering and Mask Exemption

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription  and access your test results.  This can be done through Patient Access.  Please contact the reception team by phone to discuss how to register for Patient Access.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

(Site updated 08/12/2021)
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