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Welcome to Lytham Road Surgery

Community Pharmacy Consultation Service - (CPCS)

The Community Pharmacy Consultation Service, launched in certain areas of the country in October 2019 with a good success rate, this was then rolled out nationally on 1st November last year, and this is now something that Lytham Road Surgery have started to use.

Our Care Navigators will ask your symptoms and some further questions and if they are able to, they will refer you to a local pharmacy under the CPCS scheme they will advise you to call the pharmacy after 30 minutes, and will send an electronic referral across to the pharmacy of your choice (as long as they have agreed to take part) the pharmacist will then arrange the best thing for you, they may be able to give advise over the phone, or they may offer you a face to face appointment at the pharmacy. If the pharmacist feels that they are not able to deal with your ailment, they will ring the surgery and pass the information back to us.

Pharmacists have valuable knowledge about minor ailments and especially medication, and in a lot of cases pharmacists are more knowledgeable regarding medication than a general practitioner, so please use them 

for more information please click on this link NHS England » Your consultation with an NHS Community Pharmacist

14.06.22


Carers 

Are you a carer? 

A carer is someone who provides unpaid care, for a few hours or round the clock, to a friend or relative who could not manage without their support.  The care they give may be due to age, illness, disability, mental health problems, or substance misuse.

Carer's assessments  -

If you care for someone, you can have an assessment to see what might help make your life easier. This is called a carer's assessment. For further information see our Carers Direct section and click on links below.

The Lancashire Carers' Service | n-compass

Carer's assessments - NHS (www.nhs.uk)

Please let us know if you are a carer, information and support is available to you.

17.05.22

Please note that the local blood clinics have now changed to appointment only, please see list on 'Clinics & Services' for more information - thank you.

Patient Communication

Dear Patients

At Lytham Road Surgery we are constantly looking at how we can improve our service to you. We recognise that it can be difficult to contact us via phone due to unprecedented demands as a symptom of operational constraints caused by the pandemic.

We have introduced some measures which will help us manage this demand and more importantly make things more convenient and less stressful for our patients.

  •     If you have a non-urgent enquiry for us you can now submit this by e-mail to gpccg.p81015.reception@nhs.net   this will save you the time needed to phone us.

 

  •     If you need to speak with someone other than to book an appointment, please contact us after 10:30am as this will allow us to manage demand on our phonelines more efficiently.

 

 

  •     We are now moving more appointments to book online via the “NHS App”, “Patient Access” and the “My GP App” We are currently using this for flu vaccines and long-term condition reviews. We have also recently added in cervical screening.

 

Hopefully, these measures demonstrate our desire to improve things for you. Thank you for your continued support. Despite what you may read in the press about General Practice, the team is working extremely hard and we are looking to increase our provision of face to face consultations.

 Yours sincerely, on behalf of the Lytham Road team.


John Norcross

Practice Manager

16.11.2021


Coronavirus pandemic - if you have respiratory symptoms, a high temperature, a new continuous dry cough or loss or change to your sense of smell or taste. Try to stay at home. Please visit https://111.nhs.uk/ for further guidance. If you do not have online facilities, please ring 111 however please expect a slight delay due to high call volumes.

Please click on the 'latest news' section of our website for detailed updates.

Face Covering and Mask Exemption

Please click below for further information on face covering and mask exemptions.

Face Covering and Mask Exemption

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription  and access your test results.  This can be done through Patient Access.  Please contact the reception team by phone to discuss how to register for Patient Access.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

(Site updated 23/06/2022)
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