Latest News

Sugery update 24.09.2020

GP surgeries cannot assist you in booking a Covid-19 test and does not provide Covid-19 testing, this can only be done via the national online booking portal or contacting NHS 111 by telephone. 

Surgery update 21.09.2020

With effect from today we are no longer using the intercom to communicate with patients coming to the surgery.  

Only one person allowed at the reception desk at a time.  If someone is at the reception desk please wait in the foyer on the marked area until reception desk is available.  However, if someone is already waiting on the marked area you will need to wait outside the building as only one person is allowed to wait in the foyer at one time.

There are signs up to instruct you and please ensure that you wear a mask unless you are exempt.

We are also waiting for some information boards to arrive which should make it even clearer on where to stand and wait.

Thank you once again for your co-operation in adhering to social distancing.


myGP update 03/09/2020

There is a known issue with the myGP app advising patients the prescription feature is not enabled.
myGP are working to resolve the issue ASAP. In the meantime, please email your prescription request to gpccg.lythamroadprescriptions@nhs.net


Flu Season 2020

Flu season is always a busy time of year however, we expect this year's flu season to be exceptionally busy due to the global pandemic. Please see the recent newsletter detailing our plans to deliver a safe flu campaign.

Please note: All routine chronic disease management reviews are suspended during September to accommodate flu clinics. Appointments will be available from October onwards. If you have an acute medical problem relating to your chronic disease, please contact Reception to arrange an appointment with the GP or Advanced Nurse Practitioner.

Coronavirus Update 20.07.2020

Guidance to keep you safe when attending your vaccination appointment  

While coronavirus has put limitations on all our lives, it is important that you or your baby or child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community. We recommend that you attend your next scheduled appointment – see www.nhs.uk/vaccinations for details on when they are due.

 Travelling to and from your appointment

 When travelling to and from your appointment, please follow guidelines which include travelling by car, bike or on foot if possible, keeping a safe distance from others and washing your hands regularly. For more details, go to www.gov.uk and search ‘staying safe outside your home’.

 When attending your appointment

 When attending your appointment, we will be putting in place a range of measures to minimise any risk of COVID-19:

  • social distancing measures will be observed;

  • we may have asked you to attend your appointment at a clinic that is not at your usual venue;

  • the appointment may take longer than usual.

Due to the ongoing response to COVID-19, our service may have a reduced number of appointment slots available. If you choose not to attend your appointment, please contact your GP practice. It is always helpful for us to know why so we can help you with any concerns you might have. If you still don’t wish to attend the appointment, it can be offered to someone else.

 You must NOT attend an appointment if you or any member of your household are suffering from any of the symptoms associated with COVID-19 or are self-isolating. If this applies to you, please contact your GP practice so that you can reschedule your appointment for a different time.

 If you are identified as clinically extremely vulnerable and have been shielding, please contact Lytham Road Surgery for the latest advice on what to do.

 Long term Conditions Reviews

Most reviews are being conducted over the telephone or video please call the surgery on 01772 716033 if you are due a review and we will arrange a suitable time and inform you of what you will need to do prior to the telephone appointment.

 


 Coronavirus Update 23.06.2020

Shielding Patients.

Following the government revised guidance Shielding patients can from the 6th July 2020:

  • From Monday 6 July, those shielding from coronavirus can gather in groups of up to 6 people outdoors and form a ‘support bubble’ with another household
  • Government shielding support package will remain in place until the end of July when people will no longer be advised to shield

Please see the following link for further information and guidance.

https://www.gov.uk/government/news/plans-to-ease-guidance-for-over-2-million-shielding

Face Coverings

If you are asked to attend the surgery for an appointment please wear a face mask or face covering. Please see link below on how to make your own face covering.

https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

If you are unable to wear a face covering please discuss this with reception over the phone prior to arriving to your appointment.


Coronavirus  Update - 04/06/2020

IMPORTANT ANNOUNCEMENT

Lytham Road Surgery has suspended the message facility on Patient Access temporarily.  If you have a query regarding your prescription you can email

gpccg.lythamroadprescriptions@nhs.net

If you need to contact us regarding something else, then please call the surgery on 01772 716033 between 8am and 6.30pm Monday to Friday.

Thank you for your co-operation


Coronavirus Update - 01/06/2020

Following the recent updates from the government please find below link below for further information on patients that need to shield.

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

please also find below the link to the government website with other guidance regarding Covid-19

https://www.gov.uk/coronavirus


Coronavirus Update - 19/05/2020

Main symptoms

The main symptoms of coronavirus are:

  • high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Shielding

Patients who are shielding have been advised to continue shielding until the 30th June 2020 when further guidance will be provided from the Government.

Appointments

Please continue to call the surgery if you need to speak the GP/Nurse for advice on any other medical matter that is not Covid-19 related on 01772 716033


Coronavirus Update - 03/04/2020

We have introduced additional measures to limit access into our Practice to help delay the spread of the virus.  The door into reception is locked, any urgent items that need to be collected, you will need to use the intercom button next to the door and speak to a member of staff who will bring the item to you.

Background and scope of guidance

This guidance is for people, including children, who are at very high risk of severe illness from coronavirus (COVID-19) because of an underlying health condition, and for their family, friends and carers.

Shielding is a measure to protect people who are clinically extremely vulnerable by minimising all interaction between those who are extremely vulnerable and others.

What should you do if you have someone else living with you?

If you have someone else living with you, they are not required to adopt these protective shielding measures for themselves. They should do what they can to support you in shielding and they should stringently follow guidance on social distancing, reducing their contact outside the home.  If you care for but don't actually live with someone who is extremely vulnerable, you should still stringently follow guidance on social distancing.

Please visit www.gov.uk/coronavirus-extremely-vulnerable to register for the support that you need.  This includes help with food, shopping deliveries and additional care you might need.

If you receive essential care from friends or family members, speak to your carers about extra precautions they can take to keep you safe.  You may find this guidance below on home care provision useful.

What should you do if you have hospital and GP appointments during this period?

We advise everyone to access medical assistance remotely, wherever possible.  However, if you have a scheduled hospital or other medical appointment during this period, talk to your specialist to ensure you continue to receive the care you need and determine which of these appointments are absolutely essential.  The GP surgery will contact you regarding future appointments.

It is possible that your hospital may need to cancel or postpone some clinics and appointments. You should contact your hospital or clinic to confirm appointments.

Social Distancing

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

Shielding

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

Stay at home advice

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

Should you develop a fever, a new continuous dry cough or respiratory symptoms please stay at home and self-isolate for 14 days. Contact NHS111 online for advice regarding Coronavirus symptoms. www.111.nhs.uk

Reminders

Please order your prescriptions via patient access or email your request to gpccg.lythamroadprescriptions@nhs.net where possible. Please inform us of your preferred pharmacy nomination at the time of ordering so your prescription can be sent electronically. If you have a query regarding your prescription, please press option 2 when ringing the Surgery.

We do expect our phone lines to become busier, if your matter is not urgent or something that can wait, we would politely ask you to contact us in the future once the outbreak has been contained. Due to the current situation we have removed the facility to book appointments online, however please continue to use patient access to order medication, view test results and send messages as this will help reduce the telephone queue.


 

 

Coronavirus Update – 18/03/2020 

In light of the Coronavirus, we have introduced measures to limit access into our Practice to help delay the spread of the virus.

With immediate effect, all patients with a pre-booked appointment will now be telephoned by one of our clinicians. Please DO NOT attend you appointment at the Surgery. If you are unwell and need to book an appointment whether it is urgent or routine, please contact the Surgery. You will be triaged by a member of the Practice team and we will endeavour to respond to all non-urgent queries within a week.

All chronic disease reviews with the Practice Nurses will be scheduled as a telephone review. All other Nurse appointments will be triaged and re scheduled if necessary. If you are due an injection or vaccine, please contact the Surgery to be screened before an appointment can be offered.

Antenatal clinics will operate as normal however patients will be screened before the appointment. If you are given an appointment to attend the Surgery and your symptoms change in the meantime, please let us know immediately.

Please order your prescriptions via patient access or email your request to gpccg.lythamroadprescriptions@nhs.net where possible. Prescriptions CANNOT be collected from the Surgery at present. Please inform us of your preferred pharmacy nomination at the time of ordering so your prescription can be sent electronically. If you have a query regarding your prescription, please press option 2 when ringing the Surgery.

All sick notes will be posted until further notice. If you require a sick note for symptoms relating to the Coronavirus please contact your employer or NHS111.

We do expect our phone lines to become busier, if your matter is not urgent or something that can wait, we would politely ask you to contact us in the future once the outbreak has been contained. Due to the current situation we have removed the facility to book appointments online, however please continue to use patient access to order medication, view test results and send messages as this will help reduce the telephone queue.

We apologise for the unavoidable disruption. Please bear with us whilst we try to cope with this pandemic. Our aim is to protect and keep you and other members of our community safe.

As the virus progresses, our situation may change depending on government guidance. We will keep you informed as much as possible.

Should you develop a fever, a new continuous dry cough or respiratory symptoms please stay at home and self-isolate for 14 days. Contact NHS111 online for advice regarding Coronavirus symptoms. www.111.nhs.uk

 


Care Navigation/Signposting

Virtually everyone who calls a GP surgery to make an appointment asks to see to a GP, but very often help will be available more quickly from other highly skilled medical professionals such as nurses or pharmacists, or from another services, including the voluntary sector, who can support people with a wide range of social, emotional or practical needs.

The Reception team have received extra training as care navigators, to help them to direct you to the most appropriate source of help.

As a team we want to ensure that you are seen as quickly as possible, and by the right healthcare practitioner. Our receptionists will ask you why you are contacting the Practice, and why you may need an appointment. This information will be treated in the strictest of confidence and will help to direct you to the most appropriate person or service.

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