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Covid Restriction update

Throughout the pandemic we strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

Latest guidance from NHS England regarding the wearing of masks on our premises states that:

Staff and Patients

  • All staff and patients need to wear face masks in the surgery unless exempt.Patient

As we are now coming out of the other side of the pandemic, we are starting to offer more face to face appointments, however telephone appointments can still be offered for those that have a preference, however please note that if the triaging clinician needs to see you, you will be asked to attend the surgery that same day, so please ensure you are able to do so.

Thank you for your understanding

Please ensure only one person at the reception desk at a time. This is for confidentiality reasons first and foremost

When you are at the surgery please adhere to any current social distancing measures if applicable.

We ask that you do not attend the surgery if you have any COVID symptoms or have been in contact with anyone testing positive for COVID in the past 7 days or have been advised that you should be isolating.

Our situation may change depending on government guidance. We will keep you informed as much as possible.

updated 27th July 2022

Main symptoms

The main symptoms of coronavirus are:

  • high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Should you develop one of the above symptoms please stay at home and consult current guidance on the government website

You must NOT attend an appointment if you or any member of your household are suffering from any of the symptoms associated with COVID-19 or are self-isolating. If this applies to you, please contact your GP practice so that you can reschedule your appointment for a different time.

Guidance to keep you safe when attending your vaccination appointment  

While coronavirus has put limitations on all our lives, it is important that you or your baby or child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community. We recommend that you attend your next scheduled appointment – see for details on when they are due.

If you are due an injection or vaccine, please contact the Surgery to arrange an appointment.

Long term Conditions Reviews

Some of these reviews are now being conducted over the telephone where appropriate or in person, please ask the receptionist which one applies to your clinic/condition

Antenatal Clinics

Antenatal clinics will now operate as normal.

Patient Access

Lytham Road Surgery has suspended the message facility on Patient Access temporarily.  If you have a query regarding your prescription you can email


Please order your prescriptions via patient access or email your request to where possible. Please inform us of your preferred pharmacy nomination at the time of ordering so your prescription can be sent electronically. If you have a query regarding your prescription, please press option 2 when ringing the Surgery.

If you require a sick note for symptoms relating to the Coronavirus please contact your employer or NHS119, after self certifying initially


Care Navigation/Signposting

Virtually everyone who calls a GP surgery to make an appointment asks to see to a GP, but very often help will be available more quickly from other highly skilled medical professionals such as nurses or pharmacists, or from another services, including the voluntary sector, who can support people with a wide range of social, emotional or practical needs.

The Reception team have received extra training as care navigators, to help them to direct you to the most appropriate source of help, in some cases, ailment depending, they might ask you some triaging questions and refer you to a local pharmacy, under the minor ailments scheme, they will advise you what to do when the referral has been electronically sent to the pharmacy

Please note that any information you give to our staff will be treated in the strictest of confidence and will help to direct you to the most appropriate person or service.

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