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Online Services

We are now using a new online service.

It is a great way for you to contact our practice for non-urgent medical or admin requests. It is very simple to fill out so please do give it a go if you need to contact us. Patients will only need to submit answers to three questions for a medical request, so it should save you time! We really think it is easier for most people than waiting on hold to speak to a receptionist but would love to hear your feedback. If you do not have access to the internet or find it difficult to use a computer or smartphone you can call reception instead. You can access the new form by clicking below on the SUBMIT A NEW REQUEST.

*** PLEASE NOTE THAT THIS SHOULDN'T BE USED TO ORDER MEDICATION *** PLEASE SEE PRESCRIPTIONS SECTION ***

Online patient Triage

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

Have Your Say

We are pleased to announce that our new telephone system will be in place from 10am 5th November, we are hoping this new system will be of benefit to both patients and the surgery alike, for more information on the new features please see New Phone System details

14:00 05.11.24 - we are pleased to report that everything went smoothly and the new system is up and running with our same old number, please let us know what you think of it!


safe surgery

Welcome to Lytham Road Surgery

The origins of the Practice can be traced back to 1927, when Dr J Bernstein was in practice at Ribbleton Avenue. Dr Lyon Blair lived on the premises in Ribbleton and was also a Partner in the Practice. Dr Blair was lost at sea in 1941, when his ship 'The Mainstee' was sunk.

Another Partner, Dr Bridge, opened a Branch Surgery in 1927 at Plungington Road. Later Dr Bridge built a house on Parklands Drive and this became the local surgery for his Fulwood patients. Dr Bridge retired in 1947 and Dr Cooper bought the house and the Practice in Parklands Drive. Dr Friend joined him in 1948, just before the start of the NHS.

In 1967 the Plungington Road Surgery and the Parklands Drive Surgery were united and transferred to the present site at Lytham Road.

On the 29th November 2021 Lytham Road Surgery closed the doors at the site on Lytham Road and moved to the purpose built building at the Fatima Centre on Garstang Road.  We will still be known as Lytham Road Surgery.

     entr                                         Garstang Road 

To help you find us - This is the view of our location on Garstang Road, Our entrance, please note the entrance and exit are separate.

Have a compliment about a member of staff?

Had a good experience and wish to share?


 

We’d like to hear from you if you are pleased with the service you’ve received.

We’ll let the staff involved know and share the feedback with our hardworking team.

 

Here are some ways to share your feedback with us:

You can give us anonymous feedback via a
“Friends and Family Feedback”
form from Reception.

or we would be grateful if you could leave us a review on Google, using the QR code below if that is easier for you or by clicking this link

 

QR code


Referral Wait times to Secondary Care

when you have a referral to secondary care, sometimes one of the most frustrating things is not knowing how long it will be before you get your appointment, please refer to North West – My Planned Care NHS for wait times for all specialities - PLEASE REMEMBER THAT ALL WAIT TIMES ARE APPROXIMATE AND SUBJECT TO CHANGE WITH DEMAND - the content of these links are out of our control

Royal Preston - Lancashire Teaching Hospitals NHS Foundation Trust – My Planned Care NHS

Fulwood Hall - Fulwood Hall Hospital – Ramsay – My Planned Care NHS

Buckshaw Hospital - Buckshaw Hospital – Ramsay – My Planned Care NHS

Euxton Hall - Euxton Hall Hospital – Ramsay – My Planned Care NHS

Fylde Coast Spire - Fylde Coast Hospital – Spire – My Planned Care NHS

Blackpool Victoria - Blackpool Teaching Hospitals NHS Foundation Trust – My Planned Care NHS

Wrightington - Wrightington, Wigan and Leigh NHS Foundation Trust – My Planned Care NHS

Preston Spamedica - Preston – Spamedica – My Planned Care NHS

Blood Clinics

Please note that from the 7th November 2022 the local blood clinics have now changed back to drop in clinics, apart from a couple of evening clinics, please see list on 'Clinics & Services' for more information - thank you. ( New Blood Clinic timetable with effect from the 1st July 2023.

Community Pharmacy Consultation Service - (CPCS)

The Community Pharmacy Consultation Service, launched in certain areas of the country in October 2019 with a good success rate, this was then rolled out nationally on 1st November last year, and this is now something that Lytham Road Surgery have started to use.

Our Care Navigators will ask your symptoms and some further questions and if they are able to, they will refer you to a local pharmacy under the CPCS scheme they will advise you to call the pharmacy after 30 minutes, and will send an electronic referral across to the pharmacy of your choice (as long as they have agreed to take part) the pharmacist will then arrange the best thing for you, they may be able to give advise over the phone, or they may offer you a face to face appointment at the pharmacy. If the pharmacist feels that they are not able to deal with your ailment, they will ring the surgery and pass the information back to us.

Pharmacists have valuable knowledge about minor ailments and especially medication, and in a lot of cases pharmacists are more knowledgeable regarding medication than a general practitioner, so please use them 

for more information please click on this link NHS England » Your consultation with an NHS Community Pharmacist

14.06.22


Carers 

Are you a carer? 

A carer is someone who provides unpaid care, for a few hours or round the clock, to a friend or relative who could not manage without their support.  The care they give may be due to age, illness, disability, mental health problems, or substance misuse.

Carer's assessments  -

If you care for someone, you can have an assessment to see what might help make your life easier. This is called a carer's assessment. For further information see our Carers Direct section and click on links below.

The Lancashire Carers' Service | n-compass

Carer's assessments - NHS (www.nhs.uk)

Latest Carers Magazine Winter 2022

Lancashire Carers Leaflet

Please let us know if you are a carer, information and support is available to you.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription  and access your test results.  This can be done through Patient Access.  Please contact the reception team by phone to discuss how to register for Patient Access.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

(Site updated 05/11/2024)

Contact Details

Lytham Road Surgery

Contact Telephone

01772 716033
01772 716033
111
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